rivermobster Posted August 18, 2020 Share Posted August 18, 2020 This is a copy of the email I sent to everyone on August 12th. Happy reading! ______________________________________________________________________________________ To all of my loyal customers, My hosting company will be upgrading the servers and software that your website/email account is hosted on this coming weekend. The upgrade window will be: START: Friday, August 14th, 2020 @ 10:00 PM EDT And last Until: END: Saturday, August 15th, 2020 @ 8:00 AM EDT At some point during this period your website will be offline as well as all of your email accounts. The upgrade may not last the entire upgrade window. I have been advised it Should be between 6 to 10 hours sometime during this window. Once the upgrade is complete, I will have to change all of your domain name records. If I am currently hosting your domain name records, as well as your website, the change will be seamless for you. If I am NOT currently hosting your domain name records, please make sure to get your doman name log in credentials to me, so I can make the appropriate changes. We should have at least a week after the upgrade to do this. Feel free to reply to this email with them. ________________ FAQ: Will I need to make any changes to get to my email account? Possibly... Email Scenario One If you are currently using my email services, AND you are using an email client on your phone or a client such as Microsoft Outlook, you will need to make a minor change to your email client. I'll address the changes you'll need to make in a separate email to you, for those of you using my email services on a cell phone or email client. If you are concerned at all about getting to your email, just go to... yourdomainname/webmail Log in with your full email address (just like you would with gmail or yahoo). Use the password previously supplied to you. Click on Roundcube for your email client, and you will see all of your emails there! (this is how you can always obtain direct access to your email server). You can try it anytime! It will work now, and after the upgrade, with no changes at all. Go ahead and give it a shot so you can see how it works! Email Scenario Two If you are already using web based email, Rainloop, Roundcube, SquirrelMail, there will be no changes at all to your email. ____________________ As always, thank you so much for your loyal business. I am always working behind the scenes to make sure you have the latest software and security in place on your websites and email accounts. I am also monitoring your Google listings. If you see any issues with your Google search results, please let me know, and I will make the changes for you right away (business hours, phone numbers, business address, etc.). Once again, thank you so much for your business and let's all hope 2020 goes away SOON!!! Sincerely, Joe Cuccio 626-893-6824 Rivermobster Media https://rivermobster.com/ [email protected] Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.