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Step by step email update instructions **updated**


rivermobster

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First things first...

To get to your email under any circumstances, just go to your website in any browser and add /webmail to the URL.

ie:   yourdomainname.com/webmail

It might take a minute, but once the log in page loads, just enter your FULL email address and your password.  If this is the first time you've ever used webmail, you'll be asked what mail client to use.  I suggest using Roundcube.  It's fairly straight forward and pretty simple to use as it is.  Feel free to modify the settings to make it work the way you want it to. 

This is actually the best way to access your email and address book.  You'll be able to get to it from anywhere

Try it now and see how it works!   

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Now to the tricky part (not really, it's easy)...

If you were using the email client on your phone to access your email, you only have to make TWO changes.

Go to your clients email settings and find the server settings page...

The incoming server settings (IMAP) and outgoing server settings (SMTP) are the settings you'll need to change.

The old server settings were:  dime200.dizinc.com

Change both incoming and outgoing server settings to your current website URL!  Easy, right?

For example, replace dime200.dizinc.com with yourwebsitename.com or .net

That's it, you're done!  It's time to enjoy your day. Or take a nap, whatever comes first for you.  

Need more help??

Here are more detailed instructions for whatever phone you might have:

iOS

Step by Step Guide to Configure Email on iPhone

Android

Set up Email on Android

Apple Mail

Setting Up Mail in Mac Mail

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Hate to read? 

I did screen shots of two the settings that need to be changed on my Samsung S8, so you can see the actual changes. 

Once you are looking at your email content, tap on the hamburger menu:

Screenshot_20200814-102544_Email.thumb.jpg.24d9646f5bc98fb9ed3dab0ac1190a83.jpg

That should bring you to a page that looks like this.  Tap on the settings button:

Screenshot_20200814-102559_Email.thumb.jpg.c9c18aea6b502a9b7692e2db32075154.jpg

That will bring you to your settings page.  Tap on your email account.

Screenshot_20200814-102617_Email.thumb.jpg.d98afd4418058936031c2d44b32cd4ab.jpg

Then you'll see this page: 

Screenshot_20200814-102640_Email.thumb.jpg.54fc552985576abea768d1a63b01e8a7.jpg

Scroll down to the bottom of above page, at the bottom, you'll see Server Settings.  Tap Server settings.

Screenshot_20200814-142547_Email.thumb.jpg.d0353274491ba14ff73a9e9a6e8d3851.jpg

See the IMAP setting that says dime200.dizinc.com below?

Screenshot_20200814-102656_Email.thumb.jpg.b49b0da7b0e88fd1b4b2bca66345a981.jpg

Change it to YOUR domain name. DO NOT USE rivermobster.com!  Change it to whatever your domain is.

Screenshot_20200814-102738_Email.thumb.jpg.0e2f1b7fb0677ffae0c5d7b034565ded.jpg

Then scroll down a bit more, and find the SMTP setting...

Screenshot_20200814-102749_Email.thumb.jpg.f9a009686b158ac14f26dcbd0f9befaf.jpg

Change it to YOUR domain name. DO NOT USE rivermobster.com!  Change it to whatever your domain is.

Screenshot_20200814-102822_Email.thumb.jpg.11c88171f8efeacbb36a26e54e265043.jpg

After you've made the changes, click Done (look at the last screenshot above).

That's it, you're done!!!  Nice work!!!

 

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Are you using Outlook, on your phone or on your computer?  Click the link below and find the instructions you need.

You'll make the same two changes I've shown you above.  Don't touch anything else!!!

Microsoft Outlook

Set up Email in Outlook

Note:  After I changed the IMAP and SMTP servers in Outlook 365 for my desktop, it had to resync everything I had in Outlook.  It took almost ten minutes!  So don't worry if it takes awhile to complete the sync, after you make the change.

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